The cost of fragmented workforce care.
The challenge is rarely a shortage of intent or budget. It is the fragmentation of how care is delivered, engaged with, and held accountable.
Five tools, no thread
Mental health app, fitness tracker, telemedicine portal, nutrition log, lab reports in email. No system sees the whole person.
Generic programmes, low engagement
Scripted EAP content rarely meets employees in their language, at their hour, with their context.
The multilingual gap
English-first wellness platforms quietly exclude the Hindi, Arabic, and regional-language majority of many workforces.
No continuous safety layer
Most tools wait for a person in distress to self-identify and navigate a menu. Saathi monitors proactively.
Wellness without clinical grounding
Mood journals and meditation content without PHQ-9 or GAD-7 create a false sense of coverage.
Scaling requires a system
Adding more apps amplifies fragmentation. Care needs a governed environment, not more tabs.
One platform, four points of view.
Each audience meets Saathi in a different way — but inside one governed environment.
Individual employee
A multilingual companion for daily check-ins, screening, and a private place to express what is hard — without booking a session.
HR / Wellness manager
Aggregate engagement and wellness signals at the workforce level, without per-user surveillance. A wellness programme that produces evidence.
CSR lead
An inclusion-ready platform for partner communities — three languages, three modalities, governed deployment.
Healthcare operator
An AI care companion that prepares patients, summarises history, and documents the conversation around a visit.
One governed platform, six core capabilities.
| Capability | What it does | Business outcome |
|---|---|---|
| Multilingual care | Text, voice, and 3D avatar in English, Hindi, Arabic (RTL) | Inclusive coverage across diverse workforces |
| Safety orchestrator | Real-time monitoring of every chat turn for risk signals | Proactive escalation without user self-identification |
| Clinical screening | PHQ-9 and GAD-7 with interpretation and routing | Measurable wellness baseline and credible referrals |
| Longitudinal memory | History, wellness score, goals carried across sessions | Personalised care without re-explaining context |
| Medical document AI | Summarises lab reports, prescriptions, history | Faster intake and continuity of care |
| Governance & audit | Identity, escalation records, role-based access | Clinical liability documentation and compliance |
From first login to longitudinal care.
End-to-end care in one environment, not a stitched chain of point tools.
First login
Identity, language preference, baseline screening.
Daily care companion
Check-ins in the user's chosen modality and language.
Continuous safety
The orchestrator monitors every turn and escalates when needed.
Clinical grounding
Validated screens, trend tracking, gentle nudges to next steps.
Longitudinal care
Memory across sessions, integration with human professional support.
What changes, by function.
| Function | What changes |
|---|---|
| Human Resources | Wellness moves from event-driven webinars to a continuous, multilingual baseline with measurable engagement. |
| Internal Communications | One platform to point employees toward, in their language, instead of a directory of disconnected apps. |
| CSR | A deployable inclusion tool with governance, suited to multi-language partner communities. |
| Compliance | Audit trails, role-based access, encrypted credentials, and documented escalation paths. |
| Leadership | Aggregate wellness trends that inform policy, without compromising individual privacy. |
A structured pilot designed to produce evidence.
Saathi Assist is currently being introduced through selected enterprise pilot engagements.
Discovery
Workforce profile, objectives, language mix, integration scope.
Configuration
Roles, escalation paths, content tuning, security review.
Soft launch
Targeted cohort, baseline measurement, daily monitoring.
Scale
Org-wide rollout with aggregate reporting and care quality reviews.
Renewal
Outcome review, expansion of dimensions, multi-year roadmap.